Developing a Better Bins communications toolkit

The insights from this research will be used to inform the development of a toolkit of communication and engagement materials to be used by local governments.The objectives of this research:

  • Understand how local governments currently plan and deliver their Better Bins communications (influencing factors, decision making processes, challenges faced)
  • Explore the communication materials used by local governments (message, channel, design, branding)
  • Explore their expectations of a Better Bins communications toolkit
  • Measure community attitudes, knowledge and behaviour specific to their kerbside collection system
  • Measure community awareness of local government waste communications and messages.